FAQ - Barnana

 OUR OBSESSION

We are obsessed with our products and aim to provide our hoards of gorilla consumers with the healthiest, tastiest, highest quality banana snacks that we can make. We create the tastiest organic banana snacks ever that are procured from ingredients which are grown in soil alive with nutrients with no preservatives and nothing fake. If you are not completely satisfied with your purchase, please email us at info@barnana.com 

 

PRODUCT QUESTIONS

Why are the bananas brown?

We brown all of our bananas to perfection bringing out that banana bread taste just like grandma makes. The naturally occurring sugars in the bananas caramelize and condense though our dehydration process.

Is your palm kernel oil sustainable?

Barnana is a member of the (Roundtable on Sustainable Palm Oil) and all of the palm kernel oil that we use is certified by the RSPO.

Are all your ingredients Non-GMO?

Yes, all of our products and the ingredients therein are Non-GMO Project Verified and laboratory tested.

Where is Barnana made?

Barnana is proudly made in the United States of America with bananas raised and grown in South America.

Are all Barnana products Kosher?

Yes, all of our products are certified Kosher through Apple Kosher.

Are all Barnana products Vegan?

Three of our products are 100% vegan
Original
Coconut
Apple Cinnamon

Our other 3 products are not considered vegan because of the natural glaze.The natural glaze that we use is made from an insect very similar to how a bee makes honey.

 

 

ALLERGY QUESTIONS

What are your official allergen statements?

Original: Processed in a facility that also processes milk, tree nuts, peanuts and soy. 

Apple Cinnamon: Processed in a facility that also processes milk, tree nuts, peanuts and soy.

Chocolate: Contains soy and is processed in a facility that also processes milk, tree nuts and peanuts. 

Peanut Butter: Contains soy and peanuts. This is also processed in a facility that also processes milk and tree nuts.

Coffee: Contains soy and is processed in a facility that also processes milk, tree nuts and peanuts.

Coconut: Contains tree nuts and is processed in a facility that also processes milk, soy and peanuts.

Are you Gluten-Free?

Yes, all of our products are tested for gluten through the Veratox method of testing down to 2.5ppm exceeding the FDA’s proposed requirement of 20ppm of gluten.

Are you Dairy Free?

None of our products contain dairy ingredients. Our products are produced in a facility that processes milk.

Do your products contain nuts?

See the "What is your official allergy statement" section above for each product.

 

SHIPPING & DELIVERY

For ground shipments, please allow 3 - 5 business days for delivery. Orders after 11am will not ship until the next business day. 

Our Chocolate, Peanut Butter and Coffee products have a tendency to melt during shipping and must be stored below 70 degrees. We work hard at packaging and properly labeling our packages for heat protection during shipment. Packages that are left in the sun or require multiple delivery attempts have the highest likelihood of melting. We appreciate your help in assisting FedEx in making delivery attempts as easy as possible. 

We understand that mistakes happen during shipment which are out of our control. If your product arrives in condition that you find not suitable to eat, please send us a message at info@barnana.com and we will be happy to replace what you have ordered.